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ABOUT THE BOOK
Rob Chesnut is the former Chief Ethics Officer at Airbnb, a role he took on in late 2019 after nearly four years as the company’s General Counsel. He previously led eBay’s North America legal team, where he founded the Internet’s first ecommerce person to person platform Trust and Safety team. He was the general counsel at Chegg, Inc. for nearly 6 years, and he served 14 years with the U.S. Justice Department.
Silicon Valley expert Robert Chesnut shows that companies that do not think seriously about a crucial element of corporate culture―integrity―are destined to fail.
Defining integrity is difficult. Once understood as “telling the truth and keeping your word,” it was about following not just the letter but the spirit of the law. The data privacy abuses, sexual misconduct, and greedy behavior at some of the world’s highest profile companies have contributed not only to major financial setbacks but also to an erosion of trust in the institutions on which our communities depend. As our workplaces are becoming more diverse, global, and connected, integrity matters more than ever. It requires leadership from the top, but it also requires that everyone in the company have a shared sense of what integrity means in their workplace and a strong, empowered voice to put that integrity into practice.
In the bestselling book - Intentional Integrity, Airbnb veteran Robert Chesnut delivers a six-step process for leaders to foster and manage a culture of integrity at work. As the leading expert in corporate ethics, he explains the rationale and legal context behind his curriculum and illuminates the nuances of thinking deeply and objectively about workplace culture.
As employees become better aligned with a company’s core mission, and customers learn that they can trust it to do the right thing, the results flow directly to the bottom line. It’s time for a transformation in how business gets done, and Intentional Integrity provides the essential, proactive, ethical course of action businesses worldwide are craving.
PRAISE for Intentional INtegrity
“
An insider who's combined doing good with doing business well. His book contains smart, practical advice for anyone looking to do good and do well.”
- REID HOFFMAN, co-founder of Linkedin and author of Blitzscaling
“No one has wrestled with more difficult business integrity challenges than Rob. A constructive, direct conversation about integrity in business—Rob delivers.”
- MEG WHITMAN, CEO of Quibi, former CEO of HP and eBay
“Rob and I were peers at Airbnb and together we helped build a culture and public-facing brand with integrity as a core value. Not only was the work strategically brilliant but under Rob’s leadership, it was embedded into the very heart of the company. Rob brings creativity, empathy, credibility and a great sense of humor to this important topic ― he makes ethics human and fun.”
- JONATHAN MILDENHALL, cofounder and CEO, TwentyFirstCenturyBrand
"Stop talking about bringing your values to work and learn how to actually DO it!"
-KIM SCOTT, author of Radical Candor
“This is the rare fully realized look at not just what integrity means in the context of business, but how to make it second nature in the workplace. Business leaders should take note.”
-Publishers Weekly
"Drawing on considerable experience with the nuances and circumstances of integrity violations at Airbnb, Chesnut offers plentiful examples of common integrity issues ...
He is especially good on such matters as enforcing consequences and handling situations involving violators who are high-performing employees. Valuable reading for companies that want to get serious about workplace ethics."
-Kirkus Reviews
““Thought provoking, full of actionable insights,
and it doesn’t dodge the difficult questions facing companies today.””
“Adhering rigidly to ethical codes can feel constraining to entrepreneurs, who exult in breaking rules. Chesnut, former chief ethics officer and general counsel of Airbnb, argues that acting with integrity isn’t just the right thing to do, it is also the smart thing given the likelihood that transgressions will go public. To help companies draw their own bright lines, Chesnut peppers the book with mini case studies—composites of real-life situations involving everything from flirtatious texts from the CEO to dangerous compromises in sourcing materials. Those examples may start the conversation. Getting employees to discuss the issues they’re grappling with and why certain rules exist will embed the lessons for good, Chesnut says.”
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